Shipping policy
At Dominication, we strive to offer you the best shopping experience. Below, we detail
our delivery policy so you know what to expect after placing your order.
Order Processing
- Processing Time: Orders are processed within 2-5 business days of receipt. You will receive an email notification when your order has shipped.
Shipping Options and Delivery Times
- Standard Shipping: Estimated delivery time 3-7 business days.
- International Shipping: Estimated delivery time 7-14 business days. Please note that delivery times may vary depending on the final destination.
Shipping Rates
Shipping rates are calculated at checkout and depend on the shipping option selected
and the order destination.
Order Tracking
Once your order has shipped, you will receive an email with tracking information so
you can monitor its progress.
Failed Deliveries
- Incorrect Address: We are not responsible for undelivered orders due to incorrect addresses provided by the customer. If you realize you have provided an incorrect address, please contact us as soon as possible at thedominicationofthings@gmail.com.
- Reshipment: If an order is returned to us due to an incorrect or unclaimed address, we will contact you to confirm the address and arrange reshipment. Reshipment costs are the customer's responsibility.
Delivery Issues
If you experience any problems with your order delivery, please contact us at thedominicationofthings@gmail.com so we can help resolve the issue as quickly as possible.
Contact Us
For any questions or inquiries regarding our delivery policy, you can contact us at:
- Email: dominicationofthings@gmail.com
- Phone: 809-819-8877
- Address: El Millón. Santo Domingo, Dominican Republic.